Terms and conditions

Welcome to www.naturaustral.com (the “Site”), owned by Natura Austral. Access to and use of the Site are governed by these Terms and Conditions of Use.

By browsing the Site or using any of its features, the user (the “User”) declares that they have read, understood and accepted these Terms and Conditions. If you do not agree with them, please do not use the Site.

This English version is provided for convenience. In case of any discrepancy, the Spanish version prevails.

1. Purpose of the Site

The Site provides information about the properties, conservation projects and related services offered by Natura Austral, and makes it easier for interested people to contact Natura Austral.

The information published is for reference only and is intended as general guidance. On its own it does not constitute a legally binding offer or a commitment to sell, unless expressly stated otherwise and formalized through the corresponding contracts.

2. Acceptance and changes

Natura Austral may modify, update or supplement these Terms and Conditions at any time. Changes take effect when published on the Site. We recommend reviewing this section periodically, since using the Site after an update implies acceptance of the new terms.

3. Use of the Site

The User agrees to use the Site responsibly and lawfully, in accordance with the laws of the Republic of Chile, good faith and these Terms and Conditions. In particular, the User agrees not to damage, overload or impair the Site, not to attempt unauthorized access to restricted systems or sections, and not to publish unlawful, offensive, defamatory or discriminatory content or content that infringes third-party rights. Natura Austral may block access to anyone who does not respect these rules.

4. Information about properties and projects

Features, prices, areas, images, plans, availability, sustainability and conservation ratings and other information published about properties or projects are for reference only, are not guaranteed and may change without notice. This information does not replace technical specifications or purchase agreements, which prevail in case of any difference. Images, photographs and videos are illustrative.

The sustainability and conservation rating, shown from 1 to 5 leaves, is Natura Austral's own assessment based on the criteria published on the Site. It is not an official certification.

Prices in UF refer to the Unidad de Fomento, an inflation-indexed unit of account used in Chile. The User must confirm current prices, availability, commercial terms and specifications directly with Natura Austral before making a purchase decision.

5. Forms and communications

The Site includes forms to request information, book visits or describe a project. The User declares that the information provided is true, complete and up to date. Natura Austral will use this data for the stated purposes, in accordance with its Privacy Policy and Chilean personal data protection law. The User may ask at any time to stop receiving communications by writing to contacto@naturaustral.com.

6. Intellectual property

All content on the Site (texts, designs, logos, images, videos, graphics, icons and navigation structure) belongs to Natura Austral or is used with the corresponding permissions, and is protected by intellectual property law. Reproducing, distributing, publicly communicating or modifying this content in whole or in part, or using its trademarks or logos, is prohibited without Natura Austral's express written authorization.

7. Links to third-party sites

The Site may contain links to third-party websites, provided only for the User's convenience. Natura Austral is not responsible for their content, the products or services they offer, or their privacy policies. Accessing those sites is the User's sole responsibility.

8. Liability

Natura Austral makes reasonable efforts to keep the information on the Site accurate and up to date and to ensure it works properly. Even so, it does not guarantee the absence of errors or permanent updating, and is not responsible for interruptions or failures caused by third parties, the internet, or unforeseeable events or force majeure. The User agrees to verify relevant information through official channels before making commercial decisions.

9. Personal data protection

Personal data provided by the User through the Site will be processed in accordance with current Chilean law and with Natura Austral's Privacy Policy, which forms part of these Terms and Conditions.

10. Cookies

The Site may use cookies and similar technologies to operate and to measure its use. The User can set their browser to reject cookies or to warn when they are installed, although this may affect some features.

11. Term

These Terms and Conditions apply while they are published on the Site. Natura Austral may suspend the Site, take it offline or restrict access whenever it deems necessary, without incurring any liability towards Users.

12. Governing law and jurisdiction

These Terms and Conditions are governed by the laws of the Republic of Chile. Any dispute related to the use of the Site will be submitted to the ordinary courts of Santiago, Chile, without prejudice to any other jurisdiction that may apply by law.

13. Contact

For questions about these Terms and Conditions, write to us at contacto@naturaustral.com.